Email Widgets

General questions about how widget views, archiving, and previews work across all Sendtric widgets.

• My widget is showing views even though I haven't sent a campaign yetMost ESP editors reload your widget many times while you're still building the email — that's why views show up...
• What happens if I archive a widget?Archiving hides a widget without deleting it — you can unarchive it again at any time.
• How are widget views counted?Views are counted per load, not per email open — here's exactly how that works.
• Widgets seem outdated in my email template preview?This is normal ESP caching behavior in preview mode and won't affect the widget once your email is actually sent.