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    Sendtric Case Study Promotion – Terms & Conditions

    1. Overview

    1.1 These Terms & Conditions govern the Sendtric Case Study Promotion (“Promotion”), whereby eligible users who submit a qualifying case study may receive one (1) month free on their current Sendtric subscription plan.

    1.2 By submitting a case study through the official submission form at forms.sendtric.co, participants agree to these Terms & Conditions and to Sendtric’s Privacy Policy available at: Privacy Policy

    1.3 In addition to any subscription benefit, participants acknowledge that selected case studies may receive promotional exposure through:

    • The Sendtric website;
    • Sendtric social media channels;
    • Sendtric email newsletters; and/or
    • Other marketing materials or channels operated by Sendtric.

    2. Eligibility

    2.1 The Promotion is open to active Sendtric users only.

    2.2 Users on free plans may submit case studies; however, free users are not eligible to receive any subscription or plan-related benefits under this Promotion.

    2.3 Enterprise customers are eligible for participation, subject to the limitation set out in Section 5.4.

    2.4 Sendtric reserves the right to reject submissions that:

    • Are incomplete;
    • Contain inaccurate, misleading, offensive, or inappropriate content;
    • Do not meet the submission requirements; or
    • Are deemed unsuitable for publication or promotional purposes at Sendtric’s sole discretion.

    3. Promotion Period

    3.1 Unless withdrawn earlier in accordance with these Terms, the Promotion will end on 31 January 2027.

    3.2 Sendtric reserves the right to modify, suspend, or terminate the Promotion at any time without prior notice.

    3.3 If the Promotion is withdrawn prior to 31 January 2027, explicit notice will be displayed within the official submission form before submission.

    3.4 Any submissions received after the Promotion has ended or been withdrawn may still be reviewed and used by Sendtric but may not qualify for any subscription benefit.

    4. Submission Requirements

    4.1 To qualify for the Promotion, participants must complete and submit the full case study form available at forms.sendtric.co.

    4.2 Submissions must include relevant and accurate information reasonably requested in the form. A screenshot of the full campaign email or the forwarding of the campaign email is required to receive the 1 month free reward.

    4.3 Sendtric may contact participants for clarification, edits, approvals, or additional information before publishing or approving a submission.

    4.4 Submission of a case study does not guarantee publication or promotion. The monthly reward will still be awarded even if a case study is not published as long as it meets the rest of these terms and conditions.

    5. Reward & Redemption

    5.1 Eligible participants whose case studies are accepted by Sendtric will receive one (1) month free on the Sendtric plan they are currently subscribed to at the time the reward is applied. It can take up to 60 days for the reward to be awarded.

    5.2 The Promotion may only be redeemed once per user or organisation unless Sendtric explicitly notifies the participant by email that additional submissions are eligible for further rewards.

    5.3 Participants may submit multiple case studies; however:

    • Additional submissions do not guarantee additional free months; and
    • Sendtric may still use, publish, or promote additional submitted case studies without providing further subscription benefits.

    5.4 Enterprise and API customer rewards are capped at a maximum reduction of USD $100 applied to the next applicable annual invoice.

    5.5 For non-Enterprise customers subscribed to an annual plan, the promotional reward will be applied as account credit equal to one-twelfth (1/12) of the customer’s current annual subscription price. This credit may only be used toward future Sendtric subscription renewals, upgrades, or plan charges.

    5.5 Rewards:

    • Have no cash value;
    • Are non-transferable;
    • Cannot be exchanged for cash, refunds, credits, or alternative services; and
    • Cannot be combined with other discounts, promotions, or special pricing arrangements unless explicitly approved by Sendtric.

    5.6 Sendtric reserves the right to determine eligibility for rewards at its sole discretion.

    6. Content Usage & Marketing Rights

    6.1 By submitting a case study, participants grant Sendtric a worldwide, non-exclusive, royalty-free licence to:

    • Use;
    • Reproduce;
    • Edit;
    • Publish;
    • Translate;
    • Distribute; and
    • Display

    the submitted content, including associated company names, logos, quotes, screenshots, and related materials for marketing and promotional purposes.

    6.2 Such use may include, but is not limited to:

    • Website content;
    • Landing pages;
    • Social media posts;
    • Email newsletters

    6.3 Participants represent and warrant that:

    • They own or have the necessary rights and permissions to submit the materials;
    • The submission does not infringe any third-party rights; and
    • Any claims or performance metrics included are truthful and accurate to the best of their knowledge.

    6.4 Sendtric may edit submissions for clarity, formatting, grammar, length, or brand consistency while preserving the original intent.

    7. Privacy & Data Protection

    7.1 Personal data submitted as part of the Promotion will be processed in accordance with Sendtric’s Privacy Policy: Privacy Policy

    7.2 Participants acknowledge that information intentionally submitted for promotional publication may become publicly accessible.

    8. Limitation of Liability

    8.1 To the maximum extent permitted by law, Sendtric shall not be liable for:

    • Lost, delayed, incomplete, or corrupted submissions;
    • Technical errors or platform interruptions;
    • Any indirect or consequential loss arising from participation in the Promotion; or
    • Any reliance placed on promotional exposure resulting from participation.

    8.2 Sendtric makes no guarantee regarding:

    • The level of publicity, engagement, or exposure a participant may receive;
    • Any business outcomes arising from participation; or
    • The timing or extent of publication.

    9. Fraud, Abuse & Disqualification

    9.1 Sendtric reserves the right to disqualify any participant who:

    • Violates these Terms;
    • Attempts to manipulate or abuse the Promotion;
    • Provides false or misleading information; or
    • Engages in conduct deemed inappropriate or harmful to Sendtric or other users.

    9.2 Any attempt to circumvent redemption limits or exploit the Promotion may result in account suspension, cancellation of rewards, or removal of published content.

    10. General

    10.1 Sendtric reserves the right to amend these Terms & Conditions at any time.

    10.2 Any updates to these Terms will become effective upon publication on Sendtric’s website or within the submission form.

    10.3 If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

    10.4 These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing Sendtric’s operations, without regard to conflict of law principles.